Account Manager - Client Relations & Operations

Join Polystar as an Account Manager in the vibrant heart of Bali, where you’ll play a pivotal role in overseeing facility operations, client relationships, and compliance with industry standards. This is a unique opportunity to blend strategic account management with hands-on operational oversight, all while enjoying the rich culture and stunning landscapes of Canggu. As part of our dynamic team, you’ll be responsible for maintaining high standards of service and ensuring seamless client experiences.

In this role, you’ll manage key accounts, develop and implement client strategies, and coordinate with cross-functional teams to deliver exceptional service. You’ll work closely with our facilities to ensure they meet and exceed client expectations, all while adhering to industry regulations and best practices. This position offers a dynamic work environment with ample opportunities for professional growth and development.

If you’re a seasoned Account Manager looking to make an impact in a thriving market, Polystar is the place to be. We offer a competitive salary, a supportive work culture, and the chance to be part of a company that values innovation and excellence.

📋 Tanggung Jawab Pekerjaan

• Manage key client accounts, ensuring high levels of satisfaction and retention.
• Develop and implement client strategies to meet business objectives and drive growth.
• Coordinate with cross-functional teams to deliver exceptional service and support.
• Oversee facility operations to ensure compliance with industry standards and regulations.
• Conduct regular client reviews and provide actionable insights to improve service delivery.
• Manage client contracts and ensure timely renewal and renewal processes.
• Liaise with vendors and service providers to ensure seamless service delivery.
• Monitor client feedback and address any issues promptly to maintain high standards of service.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in account management or a similar role.
• Proven track record of managing key client accounts and driving business growth.
• Strong understanding of industry regulations and best practices.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
• Ability to work independently and manage multiple priorities effectively.
• Familiarity with CRM systems such as Salesforce or HubSpot is a plus.

🛠️ Keahlian

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